Business Case Study  
Education Case Study 


Bonny’s Internet Cafe, Camberley, Surrey

September 2002
We were invited to provide the consultancy for the development of the first Internet Café in Camberley town centre, Surrey.
This was to include:

  • All related PC hardware
  • Physical network encompassing two floors within the new premises
  • A 1Mb ADSL link for Internet connectivity
  • Print / fax / scan / copy facilities
  • Software to facilitate time management and customer billing on the Café computers

We were also asked to make provision for linking the in-store security cameras to the Café’s management PC, and also to provide email and hosting facilities for the company’s website

Bonny’s – before

October 2002
We began by managing the installation of the telephone lines and ADSL connection
At the same time we undertook a review of popular Internet Cafe management software packages, to determine whether any of these would fulfil the task or whether we would need to write our own.
As ease of management was the top priority, we also decided to implement a hardware smartcard system for the computers. This would allow the shop staff to easily restore them on a daily basis to a “clean” system (with the added advantage of eliminating any possible virus infection).
Working in conjunction with the client’s shopfitters, the next step was to implement the switched backbone network.

November 2002
With the Café opening on November 14th 2002, and the shopfitters working up until 13th, we faced a challenge during the first two weeks of November to physically install the computer hardware! However, with the network complete, the shop computers were duly
delivered and connected, having already been configured on a separate test network in our offices.
The central management PC followed, with the in-store security cameras connected to it, allowing staff to view the video and audio from the store’s first floor cameras on their computer.
We are currently providing hands-on training for the staff to familiarise them with the new system, and also with full, contract technical support to ensure that any problems that may arise in the future are dealt with quickly and effectively, to minimise any loss of revenue to the business

Bonny’s opening night

Some of the internet access computers

Management computer



 

Weyford Junior School, Bordon, Hampshire

May 2002

We were asked by the school to tender for the installation of a whole school network and central server, to connect the school’s three wings, library and ICT lab (around 20 PCs in total).
This was then to be connected to the school’s broadband supply via a fibre link to the neighbouring infant school, to allow high speed Internet access.
Following a site visit, and a full survey, we were able to recommend a switched cat5e Ethernet network, Windows NT server for file and print sharing, with UPS (uninterruptable power supply) and tape backup systems for data redundancy.

Summer 2002
We commenced work during the school Summer holiday, to minimise disruption to the teaching staff and pupils.
The network was fully installed within the first few days. The server had already been built and preconfigured offsite, ready to deliver to the school
We also installed print servers, to allow the school’s laser and inkjet printers to be shared across the network, and at the same time upgraded those computers that required additional memory or network cards.

Late Summer 2002
We were further commissioned to implement a central antivirus and web proxy strategy for the school.
We chose Symantec’s Corporate Antivirus software for the former, and the Mailtraq web proxy/email server for the latter, both with educational software licencing.
Both applications were installed and fully configured, with the intention of reducing to a minimum the amount of management required by the school’s ICT staff. The school then decided to implement the email server, and we were able to configure this to provide the central collection of email from 20 mailboxes and the onward distribution to PCs throughout the school.
Lastly, a software program was installed to prevent pupils from making unwanted changes to the Windows configuration on the school PCs, and to provide a uniform Windows desktop across all computers

Autumn Term 2002

After completing the above, we provided hands-on training for the school’s ICT coordinator along with a full audit of the school’s network layout and network addressing details. We continue to provide technical support to the school as required.

The following benefits have been realised by the school:

* Centralised management and central file storage
* A self-updating and automatic antivirus system on the server and all connected PCs
* Server protection against minor power outages
* Data protection via tape backup
* Fully monitored and auditable email and Internet access with ability to independently block access to undesirable web material
* Shared printers without the need for PC-based print servers
* Prevention of unauthorised PC configuration changes